Professional Portfolio

Single Page Application (SPA)

Intranet App and DB

Site Hosting and Migration

App Design and Flow Diagram

NodeJS Command Line Interface (CLI) Tool

CPR and First aid for children and adults
American Red Cross, 2024
Developer Certification representing approximately 300 hours of work
freeCodeCamp, 2024 & 2022
Learned how to identify mental health and substance use challenges and how to help
Administration Certification for Five9 Contact Center system
Five9, 2022
Developer Certification representing approximately 300 hours of work
freeCodeCamp, 2022
foundational knowledge of AWS cloud services and cloud computing
Amazon Web Services, 2021
computer graphics program with emphasis on computer-based software and technical skills in such areas as layout, production, and computer graphics
Major: Information Systems/Computer Science
Minor: Business Management
Jul 2025 to present
Provide first-level technical support to student and employee end-users
Jan to Jul 2025
Provided excellent customer service, stocked shelves, and assisted customers in finding the products and solutions to complete their DIY and PRO projects. Trained in tools, hardware, paint, building materials, basic plumbing and electrical, and powered equipment
Jan to Sep 2024
Developed and taught Digital Literacy curriculum to Emergent Reader learners at the LDS Humanitarian Center, loosely aligned with standards from Michigan and Texas. Classroom sizes from 10 to over 30. Total count of 120+ students taught daily. Planned, installed, configured, and maintained first computer lab with over 30 laptops and other necessary equipment. Planned and prepared laptops for second lab
Jun to Sep 2023
Designed guides for business units to integrate business processes onto the new Camunda-based platform
Dec 2022 to Mar 2023
Enhanced network device dashboard and documentation using PowerShell, HTML, and other scripting tools
Jan to Sep 2022
Built new Perl SMTP module to send email reports from call system to external customers. Learned Cloud-based CCaaS (Contact Center as a Service), data reports, and Google Cloud infrastructure. Built and deployed custom scripts using Perl and SQL commands to produce customer data feeds and reports. Reverse-engineered existing app server configs to build and document new report/data server VM instances
Jun to Dec 2021
Promoted from Analyst to Vice President within six months of employment. Built out US-Based Frontline DDI (DNS, DHCP, IPAM, NTP, Autoproxy) team from Salt Lake City office. Modernized DDI solutions, communication channels, and processes for DDI infrastructure changes
Mar 2018 to Dec 2020
Standardized process, support, access security, and monitoring for Cyber Threat Management Group. Deployed and developed code for multiple Cyber Security Innovation Team applications on RHEL systems. Provided leadership and technical advice for group infrastructure needs (F5 BigIP, DNS, Grafana/Telegraf). Organized technical documentation (MS Word, Confluence, CMS structuring, Visio/Omnigraffle, PDF). Co-architected Anomaly Behavior Project systems using MySQL, PostgreSQL, Cloudera Data Platform and Trifacta. Developed NodeJS code to enhance the intranet app that provides network, host, and IP Address visualization
Jul 2015 to Mar 2018
Promoted as Technical Team Lead for DDI-Operations team. Received two Wells Fargo Gold Coin awards for leading technical and process training sessions for team colleagues. Migrated from vendor proprietary Perl libraries to open-source, industry-standard REST API configurations. Transformed mail records (3,000 Internet domains) using Perl and shell script automation because the DNS records were not included in the project. Within a few weeks, I had the whole thing implemented without additional cost. Created automation tools to process record changes, build statistical reports, and to support enterprise projects
Aug 2008 to Jul 2015
Provided engineering and support for enterprise DDI infrastructure, applications, and tools. Quickly learned technical, team, and organization change in process workflow to take lead in building the first set of business/technical process documentation and network diagrams during Wells Fargo and Wachovia merger. Increased productivity by creating and enhancing automation using Korn Shell Scripts on Linux servers for DDI import processing and validation on VitalQIP and Infoblox IPAM platforms. Learned Perl in addition to advanced shell scripting for better understanding of team applications and tools
Ready to start your next project? I would love to hear from you about your next adventure and how I can help!